Initial Contact:

Generally, the first contact is made either by e-mail or by phone. At Tek-Web, we have a very easy-to-use online form that prospective clients can use to contact us.
Once we are in touch with the client, a meeting is set up to discuss what the client's needs are and go over some of the basic design ideas together as well as provide the client with realistic estimates of time and costs.

Contract:

After the project specifications are agreed upon, a contract will be agreed to by both parties.

Communication:

This is a critical and ongoing part of the process – without good communication, the whole project can get bogged down.
At this point there will be furhther discussions with the client – specifically about the style, content, and layout of the website.
(This could be questions about what their corporate business colors are, if they have a logo they would like used, what feelings they wish their web site to generate, what the target audience for the site will be, etc.)

Initial Content and Retainer:

At this point any web site content (text, photos, etc.) to be provided by the client will be sent to the designer, and an initial retainer fee of anywhere from 25% to 50% of the final fee will be paid before the start on the web site design.

Concepts:

Now, our designer will provide the client with an agreed upon number of concepts (layouts of how the site will look, usually presenterd in an image format, such as JPG or Photoshop)so that the client may look them over.

Communication:

Again, this is a critical part of the process. At this point the client will decide upon the final design concept for the site, indicating any changes to be made, and sign off on the completion.

Site Construction and Preview:

Now the design and development people will begin coding the site pages.
When they have finished with this stage, they will upload the site to a secure server so that the client may see how it will look when it goes “live”.
At this point, the client can request any final changes or corrections.

Final Payment:

After the site has been tested and approved, the remaining balance of the payment will be made,
and the site will go “live” by uploading it onto the client's server or web host.

Maintenance:

After the site has gone live, the client may wish to contract for maintenance on the site.
This could include updating content, keeping the SEO properties refreshed, replacing information or images on the site, adding or removing pages from the site, etc.
Tek-Web Services uses a separate contract for maintenance.
Maintenance work is usually charged at an hourly rate rather than a flat project fee, but this point can be negotiated on an individual basis

If you have any questions about any part of the process, please feel free to contact us.